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Answers to Common PowerTime Questions
Frequent Asked Questions
Browse answers to common questions about prepaid electricity purchases, account management, payments and support.
Latest Energy News and Electricity Saving Advice
Prepaid Electricity News, Tips & Insights
Stay informed with the latest prepaid electricity updates, energy-saving tips, industry news and utility insights from South Africa.


Prepaid Electricity in the City of Tshwane: What You Need to Know
Prepaid Electricity in the City of Tshwane: What You Need to Know Prepaid electricity is a convenient and flexible way for residents of City of Tshwane Metropolitan Municipality to manage their energy usage. Instead of receiving a monthly bill, customers purchase electricity in advance and load it onto their prepaid meter using a unique token number. How it works To buy prepaid electricity, you need your meter number. Once you make a purchase through an approved vendor—such a
2 min read


Buying prepaid electricity online in City of Johannesburg
Electricity is an essential part of daily life, and in the City of Johannesburg, most households use prepaid electricity supplied by City Power. Understanding how to buy electricity, how tariffs work, and what to expect can help residents manage their usage and avoid surprises. What Is Prepaid Electricity? Prepaid electricity allows residents to pay for electricity in advance and load units onto a prepaid meter. Instead of receiving a monthly bill, customers buy electricity
3 min read


Buying Prepaid Electricity for City of Cape Town
Cape Town! It’s Time to Switch to Powertime — Your Power, Airtime & Bills in One Smart App Cape Town residents if you’re tired of scrambling to pay for electricity, airtime or municipal bills… if you’ve ever ended up frustrated by confusing tariffs, endless queues, or scammy vendors… then listen up! This is the moment to make a game-changing switch to Powertime — the app that lets you take full control of your power and bills, safely, easily, and without disruption. Whethe
3 min read
How Businesses Can Use the Powertime VAS Aggregator for Streamlined Utilities, Digital Payments and Automated Metering
A Practical Guide for South African SMEs, Property Managers and Software Developers South Africa’s shift toward digital operations means businesses can no longer rely on manual utility payments or fragmented value-added service providers. Whether you manage properties, operate SMEs, run retail stores, or build software platforms, it is clear that automation is the future of e-commerce, operations and customer service. The Powertime Value-Added Service (VAS) Aggregator solves
3 min read
The Future of Electricity in South Africa: Prepaid, Smart Meters and Energy Independence
South Africa’s energy landscape is undergoing a radical transformation. As the nation grapples with rising electricity costs due to tariff increases, grid instability, and increasing consumer demand for autonomy, technologies like smart meters, prepaid electricity, and solar energy are shaping a new era of energy independence. At the forefront of this evolution is Powertime , a forward-thinking energy tech platform pioneering access, innovation, and efficiency in how South Af
3 min read
Eskom Electricity Tariff Increases for 2025/2026: What South African Homes and Businesses Need to Know
Electricity costs in South Africa are rising again, and both households and businesses are feeling the pressure. As Eskom implements its approved electricity tariff increases for the 2025/2026 financial year, it is more important than ever for you as an electricity consumer to understand what these changes mean for your monthly electricity bill and operational costs. Whether you are a homeowner managing your household budget or a business owner looking to cut overheads, these
4 min read
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